DON’T BUY VEHICLES FROM SUSPECT COMPANIES. |
The global recession,
according to the Motor Industry Ombudsman, is starting to have an impact on
some vehicle owners, leaving them nowhere to go with product problems. The
vehicle financing division of a leading bank has predicted that a number of
brands could disappear from the market as a result of the worsening economic
situation. “It is extremely important that vehicle
buyers ensure themselves of the viability and long term commitment of the
supplier to the local market. Investigate what their track record is like,
even if takes some time. After all, it is a big investment you are making and
it would be short sighted to buy a product based mainly on price if you are
not certain that you will get ongoing support from the supplier. “An easy way of checking
on the commitment of manufacturers, importers and dealers who have made a
commitment to ongoing customer service, is to visit the Motor Industry
Ombudsman’s website (www.miosa.co.za) where all such companies listed. “So, if it is a new
vehicle you are buying, passenger or commercial, make sure of the company’s
credentials before concluding the deal. Failure to do this could cost you
very dearly,” says the Ombudsman. For further information
please call the Motor Industry Ombudsman of SA on (012) 841-2945 or fax your
complaint to (012) 841-2842. You can also visit the Ombudsman’s web site at www.miosa.co.za,
or e-mail your complaint to mi.ombudsman@netactive.co.za. |
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©
copyright Motoring Industry Ombudsman of South
Africa 2004. All rights reserved. |
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