Welcome to the
Motor Industry Ombudsman of South Africa


Alternative dispute resolution to ensure that the Motor Industry and consumers receive the justice and treatment that we all as citizens of South Africa deserve.

Judgement regarding a declaratory order as to whether fuel retailers fall within the ambit of the definition of the accredited industry code was delivered on 28 February 2018.

The MIOSA's legal representatives applied for leave to appeal, which has subsequently been granted. The status quo will remain.

Invoices will still be sent to fuel retailers.