Welcome to the
Motor Industry Ombudsman of South Africa


Alternative dispute resolution to ensure that the Motor Industry and consumers receive the justice and treatment that we all as citizens of South Africa deserve.

Judgement regarding a declaratory order as to whether fuel retailers fall within the ambit of the definition of the accredited industry code was delivered on 28 February 2018.

The judgement is at present with MIOSA's legal representative to decide whether to appeal the judgement. The status quo will remain, pending the outcome of the appeal.

All payments in respect of fuel retailers are kept in trust. Invoices will still be sent to fuel retailers.