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Connect with the MIOSA
Use our official communication channels for enquiries, assistance, or formal correspondence.
Office hours
Mon - Thur- 08:30 to 16:30
Friday - 08:30 to 16:00
Contact Number
010 590 8378
Email Enquiries
info@miosa.co.za
Contact Us
Office of the Credit
Ombud
The Office of the Credit Ombud resolves complaints from consumers and businesses that are negatively impacted by credit bureau information or when a consumer has a dispute with a credit provider, debt counsellor or payment distribution agent.
Consumer Goods & Services Ombud
The Office of the Consumer Goods and Services Ombud (CGSO) is the industry’s compulsory Ombud scheme under the Consumer Protection Act. It enforces the Industry Code of Conduct by receiving consumer goods complaints free of charge and investigating alleged contraventions.
National Financial Ombud Scheme
The primary purpose of the National Financial Ombud Scheme (NFO) is to resolve consumer complaints against financial service providers.