Siyakwamukela ku-Ombudsman Wezimboni Zezimoto eNingizimu Afrika

We are the only accredited Ombudsman for the Automotive Industry

Sisiza ekusekeleni ubulungisa, sithuthukise imikhuba yemboni, futhi sixazulule izingxabano ezingenakuxazululwa ngokuqondile.

  
  
  

Kwabathengi

Sometimes things do go wrong, and when it does, we’re here to assist consumers find fair and effective resolutions to automotive disputes.

 
 
 

For Companies/Businesses

For automotive and related industry participants, the South African Automotive Industry Code of Conduct sets clear standards and helps maintain consumer/industry relations. Register your company/business, update your details.

Isixazululo Sezingxabano Esizimele

I-Ombudsman Yezimboni Zezimoto
yaseNingizimu Afrika

MIOSA serves as South Africa’s neutral authority for resolving disputes between consumers and the automotive industry. Through an accredited, independent process, MIOSA assists in settling deadlocks and promotes fair treatment across the industry. Our service is free to consumers and operates without industry interference.

 
Young professional colleagues at business meeting, close up

Committed to fair dispute resolution

We offer support, guidance, and effective resolution.

 
 

We’re Here to Assist

Contact us with your enquiry and we’ll guide you forward

Kungakhathaliseki ukuthi unombuzo, udinga ukucaciseleka ngenqubo ethile, noma ufuna usizo lokuxazulula ingxabano, ithimba lethu likulungele ukusiza. Sihlose ukuphendula ngokushesha futhi siqinisekise ukuthi uthola isiqondiso esicacile nesiwusizo kuzo zonke izinyathelo zendlela.

  
  
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Auto Service Worker Job. Caucasian Men in Uniform Awaiting Next in Line Client and His Vehicle.
URGENT PUBLIC NOTICE: Fraudulent impersonation of MIOSA via WhatsApp has been reported. MIOSA does not request payment for complaints or dispute resolution services. Please read the full official notice here.