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Latest press releases


Cautions and advice for people going on trips

Making your holiday trip safer by carrying out preventative mainteance on your vehicle.

8 years since accreditation

The 17th of January 2023 marks eight years since the South African Automotive Industry Code of Conduct (Code) came into effect. The Code and the Motor Industry Ombudsman of South Africa (MIOSA) were accredited by the Department of Trade Industry and Competitions in terms of Section 82 of the Consumer Protection Act 68 of 2008 (CPA).


Competition Commissions Automotive Aftermarket Guidelines - September 2021

It has been three months since the inception of the Automotive Aftermarket Guidelines.

National Consumer Tribunal

NCC vs Platinum Wheels (Pty) Ltd - 3 August 2021


MIOSA's online Application for Assistance system - July 2020

Consumers warm up to the MIOSA online application for assistance system amid COVID-19 National Lockdown

Aftermarket Maintenance Plans and Extended Warranties - May 2020

What to look out for when purchasing an aftermarket maintenance plan or extended warranty policy

COVID-19 and the MIOSA - 6 May 2020

Following the announcement of different levels of COVID-19 national lockdown, a third of MIOSA's workforce resumed its office duties on the 4th of May 2020, while the remainder has been working remotely from home.

COVID-19 and the MIOSA - 19 April 2020

All MIOSA departments working remotely during national lockdown

COVID-19 and the MIOSA - 17 March 2020

The MIOSA requires that all visits to the office be halted.


Motorhandelaar sluit na hy krok aan vrou verkoop

’n Kraaifonteinse motorhandelaar - wat 'n skedonk aan 'n kliënt verkoop en toe geweier het om haar geld terug te gee toe die kar vyf dae later breek - se bates word nou op 'n veiling verkoop omdat die handelaar nie 'n reuseboete kan betaal wat deur die Verbruikerskommissie opgelê is nie.

National Consumer Tribunal

National Consumer Commission v Western Car Sales – 24 August 2017