February 2020
2020 is finally here, a new year, a new decade.
2019
November 2019
The independent dispute resolution forum for the South African automotive and related industries and their customers.
May 2019
Is South Africa developing a culture of bad customer service in the automotive and related industries?
2018
November 2018
After all these years there are still people who are unclear on what the Motor Industry Ombudsman of South Africa (MIOSA) does. I think it's worthy of another look.
August 2018
No-one who owns a motor vehicle can afford to be burdened by an unreliable mode of transport.
February 2017
Facilitative mediation versus evaluative mediation. Seeing more then the tip of the iceberg
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