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Constitution, vision and mission
How to complain
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Latest press releases
After all these years there are still people who are unclear on what the Motor Industry Ombudsman of South Africa (MIOSA) does. I think it's worthy of another look.
No-one who owns a motor vehicle can afford to be burdened by an unreliable mode of transport.
The Road Ahead
The importance of recording your business information on the database of the Motor Industry Ombudsman of South Africa
The art of negotiation
The Queensbury rules
What is ethical behaviour?
Facilitative mediation versus evaluative mediation. Seeing more then the tip of the iceberg