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Who we are
What we do
Constitution, vision and mission
Board of Directors
How to complain
Submit a complaint online
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Add a company to the MIOSA contributor database
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Latest press releases
PAIA and POPIA manual
It's a risky business
Engaging consumers to create a positive view of your business
A reminder from the Ombudsman
Know when to say No!
What a Year! After a tumultuous 2021 we have come to the end of the year, battered but not beaten.
The Importance of Consumer Education
Protection of Personal Information Act, 4 of 2013 (POPIA)
Using regulations to your advantage
Bidding Adieu to 2020
2020 - The year of challenges
2020 is finally here, a new year, a new decade.
The independent dispute resolution forum for the South African automotive and related industries and their customers.
Is South Africa developing a culture of bad customer service in the automotive and related industries?
After all these years there are still people who are unclear on what the Motor Industry Ombudsman of South Africa (MIOSA) does. I think it's worthy of another look.
No-one who owns a motor vehicle can afford to be burdened by an unreliable mode of transport.
The Road Ahead
The importance of recording your business information on the database of the Motor Industry Ombudsman of South Africa
The art of negotiation
The Queensbury rules
What is ethical behaviour?
Facilitative mediation versus evaluative mediation. Seeing more then the tip of the iceberg